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Return/Refund Policy
Thank you for shopping at Baruk Bros Worldwide Auto Export Association. We strive to provide our customers with high-quality products and exceptional service. If, for any reason, you are not satisfied with your purchase, we offer a return/refund policy outlined below. By making a purchase on our website, you agree to the terms of this Return/Refund Policy.
1. Eligibility for Returns/Refunds
a. We accept returns/refunds within [insert number] days from the date of purchase.
b. To be eligible for a return/refund, the item must be unused, undamaged, and in its original packaging.
2. Non-Returnable/Non-Refundable Items
a. Certain items are non-returnable/non-refundable, including but not limited to:
– Custom or personalized orders
– Digital downloads or software
– Services or subscriptions
3. Return/Refund Process
a. To initiate a return/refund, please contact our customer support team at [insert contact information]. Provide your order details, reason for the return/refund, and any supporting documentation or photos, if applicable.
b. Our customer support team will review your request and provide you with instructions on how to proceed with the return/refund process.
c. Please note that you may be responsible for the return shipping costs unless the return is due to a manufacturing defect or an error on our part.
4. Inspection and Approval of Returns
a. Once we receive the returned item, our team will inspect it to ensure it meets the eligibility criteria mentioned in Section 1.
b. If the return is approved, we will process the refund within [insert number] business days. The refund will be issued in the original payment method used for the purchase.
5. Exchanges
a. We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process mentioned above and place a new order for the desired item.
6. Damaged or Defective Items
a. In the rare event that you receive a damaged or defective item, please contact our customer support team immediately with supporting documentation or photos.
b. We will arrange for the return shipping and provide you with a replacement or issue a refund, as per your preference.
7. Refunds and Processing Time
a. Refunds will be processed within [insert number] business days of receiving the returned item.
b. The timing of the refund appearing in your account may vary based on your financial institution.
8. Contact Us
If you have any questions or concerns regarding our Return/Refund Policy, please contact our customer support team at [insert contact information].
Please note that this Return/Refund Policy applies only to purchases made on our website. For purchases made through other channels, please refer to the respective return/refund policies.
By making a purchase on our website, you acknowledge that you have read, understood, and agree to this Return/Refund Policy.